SERVICE PROCESS

EVERY STEP PROFESSIONALLY MANAGED

Our modern factory is the solid foundation behind our high-quality products

01

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Requirement Communication

Communicate closely with clients to understand needs, budget, and design goals, setting a clear project direction.

02

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Provide Drawings & Dimensions

Clients provide drawings and measurements for precise analysis and accurate structural planning.

03

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Confirm Payment and Order

After confirming design, price, and schedule, clients pay the deposit to start production planning.

04

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Client Approves Design Rendering

Present 3D renderings for client approval before proceeding to the production phase.

05

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Schedule for Production

Production is scheduled based on project size and timeline with strict quality control.

06

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Production, Inspection & Shipment

Products undergo full inspection and are securely packed before shipment.

07

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Goods Acceptance

Clients inspect goods upon receipt to confirm quality and quantity compliance.

08

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Order Completion

Order is completed after confirmation, and feedback is collected for improvement.

09

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After-Sales Service

Offer responsive after-sales service to ensure stable product performance.

10

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Next Cooperation

Look forward to long-term partnerships and more successful collaborations.

FAQ

ANSWERS TO YOUR QUESTIONS ANYTIME

If any question,please feel free to contact with us!

Can I request a customized consultation?

Yes,we can customize the products according to your request,pls let us know your requirement,such as size,color,design,material.

What is the lead time?

Sample lead time: About 7-10 working days after comfirming all your request. Mass production lead time: Standard products are about 15 working days; customized products are about 15-30 working days after sample approval; Store products are 3-5 working days. Remark: Actually, the lead time depends on your order quantity and request of the products. If your order is urgent, pls let us know,we will try our best to meet with your lead time.

Do you offer free sample?

Yes,pls pay the sample fee first,once you place mass order,we can refund the sample fee to you,it means the sample is free for you.

What is the minimum order quantity?

In order to support our customer,we even can accept order starting from one unit

What is the warranty?

We offer 3-5 years warranty(The warranty periods vary for different products)base on non-human damages

Regarding size different

There may be a slight error in the measurement. If need customize size, please provide your dimensions and design requirements, and we will made the sample and mass production accordingly

Regarding color different

Product images may vary slightly from actual items due to lighting, shooting angles, or display differences. Please refer to the actual product color as the standard. But we can provide color cards for your selection if you need.

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